Features

  • Member Database - Provides a complete, real-time database of members and prospects to any union representative with an internet connection
  • Employer Information - Tracks work locations, employers, and contracts
  • Mobile or Desktop Access - Access EMMA anytime and anyplace using virtually any tablet or desktop computer with an internet connection.
  • Electronic Signatures and Applications - Processes new member applications and organizing cards with electronic signatures right from your mobile device.
  • Grievance Management - Processes grievances electronically
  • Work Schedules - Tracks employee schedules and imports schedules automatically when they are available electronically
  • Automated Tasks and Reminders - Automatically creates reminder tasks for field reps so that member requests don’t slip through the cracks.
  • Orientations - Organizes and manages new members orientations
  • Messaging and Communication - Send messages directly from EMMA, simplifying communication between reps and back-office staff.
  • Member Contact Logging - Tracks every member interaction with a few quick keystrokes
  • Memos To Record - Generate and file routine requests and memos electronically.
  • Online Document Management - Applications, communication, notes, and grievance details are filed electronically for secure access from any location.
  • Change log - Every change made within EMMA is logged for review by administrative or executive staff.
  • Custom Filters and Reports - Generate the reports you need in the format that best suits your needs
  • Data Import and Export - Integrate EMMA with your existing systems to share data and keep everyone in sync.
  • Political Contribution Management - Find out at a glance who are your greatest supporters.
  • Contract Management - Maintain an electronic library of your bargaining agreement and automatically use these to file grievances

Benefits of EMMA

  • Eliminates paper processing

     

    Applications, grievances, authorization cards, and notes are all logged and tracked electronically, reducing time and increasing accuracy.

  • Improves Member Servicing

     

    Reps spend more time in the field servicing members and less time in the office processing paperwork.

  • Real-Time Data

     

    Display statistics of your membership, political contributions, grievance status, and field rep performance in real-time.

  • Reduces Administrative Costs

     

    Automation and electronic tracking reduce administrative costs, increases productivity, and increase member satisfaction.
     

© 2020  MemberTraq