• Bill Harrison

Our Company Name Is Now MemberTraq!

Updated: Aug 5, 2019



Today I am excited to announce our new company name and branding. Moving forward, the company that builds the EMMA Member Management platform will be known as MemberTraq. Here is a little background on the change and why we made it.


Since its founding in 1998, our company has been known as Epicom. We started as a consulting firm and quickly began building tools to help companies better manage their customer relationships. In 2014 we released our first member management application, known as EMMA. And in 2018 we decided that EMMA needed to be our focus. So we sold our consulting business to focus our energies on the product and the customers we love. Moving forward, the EMMA platform will be our primary focus.


This name change reflects our new mission and focus: to build products that support member-based organizations, especially labor unions.


This change will bring a renewed focus to our member management products, and it will bring a renewed commitment to serving and expanding our base of customers. But it will not change the team that has been successfully building and implementing EMMA for the last 5 years.


It’s the same team, just a new name.


What changes will you see as a result of this company name change? First, we have a new website. MemberTraq.com is our new home on the web, and you can go there anytime to learn more about EMMA or catch-up on the latest product developments in our blog.


Second, our email addresses will be changing. While our old Epicom email addresses will continue to work for awhile, everyone on the MemberTraq team now has MemberTraq email addresses that you can start using immediately.


At some point in the future, the URL to your EMMA system will change. Right now, EMMA systems are accessed at “customer-name.epicom.com”. This URL will be changing to “customer-name.membertraq.com”. There is no rush on this change, and we will reach out to each of our customers individually to coordinate the switch.


We are excited about this new chapter in the evolution of our union management products. We are proud of the products we build and proud of the customers we serve.


Thanks for being a part of the EMMA family. We couldn’t do it without you!

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